Customer Q&A
Answers for product users and health-conscious customers
❓ How long will it take to lose weight with Herbalife?
Weight loss results vary based on your diet, activity level, and consistency. Many customers report losing 0.5–1 kg per week when following the Herbalife Weight Loss Programme, including:
- 2 shakes per day as meal replacements
- 1 balanced meal
- Water intake and light exercise
💡 For best results, consistency and coaching matter. Speak to your Herbalife distributor (like us!) for personalised guidance.
❓ Is Herbalife safe to use?
Yes. Herbalife products are developed by a global team of doctors, dietitians, and nutrition scientists. They are:
- Tested for quality and purity
- Free from banned substances
- Regulated according to food standards in the country of sale (e.g., TGA-compliant in Australia)
⚠️ Always read the label. If you’re pregnant, breastfeeding, or on medication, consult your doctor.
❓ Is there scientific research behind Herbalife?
Yes. Herbalife supports clinical research into meal replacement shakes and weight management.
Examples include:
- Studies published in peer-reviewed journals showing the effectiveness of high-protein, low-calorie shakes in supporting weight loss.
- Research partnerships with universities and nutrition experts.
📘 You can read more about the science here:
👉 https://www.herbalifenutritioninstitute.com/
❓ What’s in a Herbalife shake?
Each Formula 1 Shake contains:
- Plant-based protein (soy or alternative)
- Essential vitamins & minerals (e.g., B12, calcium, zinc)
- Fibre
- Low sugar and balanced carbs
It’s a complete, convenient meal in under 250 calories (when made with milk or soy milk).
❓ Can I use Herbalife products if I’m vegetarian or lactose intolerant?
Yes. Many products are suitable for vegetarians, and we offer dairy-free shake options (like Formula 1 Select).
Always check the label or ask your distributor to recommend the right products for your needs.
❓ Do I have to diet strictly to get results?
No extreme dieting is required. Herbalife encourages healthy eating habits, not deprivation. You'll replace 2 meals a day with shakes, enjoy 1 balanced meal, and include snacks like fruit, tea, or protein bars.
❓ What support do I get if I’m not a member?
When buying from a distributor (like us), you receive:
- A wellness evaluation
- Personalised product plan
- Ongoing follow-up, recipe ideas, tips, and accountability
- Access to healthy living communities (online and offline)
You don’t have to do it alone.
❓ Is Herbalife expensive?
Not at all — most customers find it replaces 2 daily meals for less than the cost of coffee and toast at a café.
You’re getting:
- Balanced nutrition
- Better energy
- Support to hit your goals
💡 You can also join our promotions and monthly challenges to win rewards!
❓ Can I stop anytime?
Yes. You’re not locked in. Herbalife isn’t a subscription — you can use it as needed. However, most customers continue because they love the energy, simplicity, and results.
❓ Is Herbalife safe for people with diabetes?
Herbalife products can be used by people with diabetes, but it’s very important to check with your doctor before starting. Some products contain carbohydrates that may affect blood sugar levels. We can help guide you to lower-sugar options.
❓ Can I use Herbalife products while pregnant or breastfeeding?
Some Herbalife products may be suitable during pregnancy or breastfeeding, but others are not recommended. Always consult your GP, midwife, or healthcare provider before starting Herbalife during these life stages.
❓ Should I check with my doctor before starting Herbalife?
Yes, especially if you are taking medications, have pre-existing health conditions, or are pregnant/breastfeeding. While Herbalife products are designed to support healthy nutrition, a healthcare professional can help you personalise your plan safely.